Knight Analysis & Solutions
Shannon K. Knight, Consultant

Shannon K. Knight is an independent consultant who specializes in supporting Arts and Cultural organizations that use Blackbaud's Altru for their fundraising and constituent management needs. By working with your team, she can suggest improvements to your existing business processes to meet new goals and objectives, and help ensure that the Altru technology is working in harmony with those processes to provide the best results for your organization.

Analyze the Problem

Identify Options

Collaborate on the Solution
Available services include:
  • ​​Short- or long-term database administration, supporting your team in their day-to-day work.
  • Analysis of your business processes to identify the root causes of challenges.
  • Technical support that focuses on your organization's specific way of doing things.
  • Data clean-up as well as recommendations for ensuring data integrity going forward. 
  • Evaluation and reconfiguration of your Altru system to meet new or changing needs.
  • Data analysis and reporting, including use of dashboards, OData and Tableau.
  • Serve as a neutral champion for your organization to the Blackbaud staff, following up on Altru Support cases and working directly with your Altru Customer Success Representative to resolve issues.
© COPYRIGHT SHANNON K. KNIGHT 2016. ALL RIGHTS RESERVED.